We’ve compiled some frequently asked questions to make your decision easier. When it comes to finding the perfect fireplace for your home or commercial space, we’re here to help.

Electric Fireplaces: Frequently Asked Questions

Q: How much space will my electric fireplace heat?  
A: Amantii electric fireplaces, including the Symmetry series, can heat rooms of approximately 400 sq. ft.  
Q: Are electric fireplaces cost-efficient?  
A: Electricity rates vary depending on location. Electric fireplaces are an excellent option for zone heating and on average are less expensive than gas fireplaces.  
Q: Is it safe to move the electric fireplace to another location once it is assembled?  
A: Yes, once the fireplace is assembled it is sturdy and is safe to move.  
Q: Is electric fireplace cheaper to run than a gas fireplace?  
A: If you do not have an existing gas line, an electric fireplace is probably the more cost effective option. Also, because gas fireplaces are fueled by gas, they create real flames, while electric fireplaces produce heat with no flame. Generally speaking, a gas fireplace is more expensive to run than an electric fireplace.  
Q: Can I run the fireplace in the summer, without heat?  
A: Yes. Amantii fireplaces have the functionality to operate with the heat on or off. This includes the Symmetry series.  
Q: How do I turn my fireplace on or off?  
A: The majority of Amantii fireplaces come with a remote control. The remote allows you to turn the fireplace on or off, adjust the intensity of flame, and adjust the level of heat (if applicable) that the electric firebox will give off. Most models also have controls located on the unit as well for manual operation. The Symmetry  Bespoke series also has WiFi controls.  
Q: Do Amantii/Symmetry fireplaces need any venting or a chimney?  
A: No. Our electric fireplaces are all vent free and there is no need for a chimney, venting, or gas lines. There is no open flame and no mess or clean up.  
Q: Do you need permits to install an electric fireplaces?  
A: No. Permits are required.  
Q: Can the electric fireplace be installed to replace a wood burning fireplace. We are remodeling and would like to replace the wood burning unit your electric fireplace.  
A: Measure the inside height of your wood burning fireplace. We have several sizes of inserts that can fit, just remember height is the most important measurement. The trim is just like a gas unit. You hope it covers the hole, and if it doesn’t , you simply make a backing plate.  
Q: Does the glass front of the electric fireplace get hot?  
A: No. We’ve designed our fireplaces to ensure the glass front of the fireplace remains cool and is perfectly safe.  
Q: Is there much maintenance with your electric fireplaces?  
A: The only maintenance required for our electric fireplaces would be to change the standard 40 watt candelabra light bulbs. These usually have a life of two years. These bulbs can be found at any home building centre. Everything we’d made since 2015 is LED, make sure you get the right bulbs.  
Q: Are your electric fireplaces safety certified?
A: Yes. Amantii and Symmetry fireplaces have the ETL Listed Mark or CSA marks. This is proof of product compliance (electrical, other safety standards) to North American safety standards.
Q: What are the differences between the SYM Series and the SYM-B Series?
A: The SYM-B fireplaces are basic units. They have no touch screen, no log set, no mood light and no template. The SYM Series has those features.  
Q: How is the sound controlled on the Symmetry Bespoke and is there a volume control?  
A: The fireplace crackling sound can be controlled through the remote or Wi-Fi App to turn the sound on or off. At this time there is no volume control.  
Q: What are the key differences between the BI-DEEP-XT Series and the SYM-XT Series?
A: The main exception is the DEEP-XT goes in the wall first, then you finish around it. The DEEP-XT can be totally clean-faced and does not require a trim. The SYM-XT goes in the hole at the end and it requires a trim.

Does the Avanti Tru view xl 3-sided get installed before or after drywalling?


We are inserting it into a cabinet that will be drywalled.


What side is the plug and/or what is the best location for the outlet to power the system?


The fireplace plug is on the left side when facing the fireplace.


Is there an auto timer that we can add to system to keep from running alm the time?


There is a built in timer for the heater on the fireplace. 


Is there a wifi capable smart phone control app controller I can buy?


The fireplace is undergoing a change to have wifi via our third party app.

If you have any other questions please contact your local dealer, or contact us directly.

Image of remote control, media kit Symmetry Bespoke electric fireplace.
Symmetry electric fireplaces come with a remote control, built in WiFi in the Bespoke Series and your choice of Media. The above is a sample and not representative of all log and media kits.

DISCLAIMER - Blue Flames
Blue flame lights will no longer be available on units built after July 01, 2021. The blue light has been replaced with a bright yellow, orange and red light combination to offer you a more realistic flame effect. We reserve the right to modify and upgrade our product at any time without prior notice.


Flames and flame colors on the website may appear differently in real life. To view the most accurate representation of the FIRE & ICE® flame and our regular flame sets, please visit your nearest dealer.

We reserve the right to update products, specifications and dimensions are subject to change. Please refer to the product manual to verify measurements and clearance requirements. All local building codes must be followed.